Features
Here is a short list of some of the features that can can be found in DeskfITTM. The full set of features can be found in the DeskfIT wiki. Registration is required at our support portal.
DeskfITTM enables users to create service requests for IT related tasks.
DeskfITTM enables users to monitor progress on their service requests.
Integrated Service Request authorization system can be optionally used.
Vendor Software incident tracking.
Multiple Projects can be created from within a single SRQ.
ChangefIT (v2.30 or higher) integration.
German and English user interfaces.